Privacy Policy
Privacy Policy
Skinovate Clinic- Skin, Hair & Body Clinic
Last updated: 02-12-2025
Your privacy is important to us. Skinovate Skin, Hair & Body Clinic (“Skinovate”, “we”, “our”, or “us”), a clinic based in Pune, India, is committed to safeguarding your personal information and ensuring a secure and transparent experience when you interact with our website, clinic or services. This Privacy Policy explains how we collect, use, disclose and protect your Personal Information, and it enables you (“You”, “User”, or “Data Subject”) to make informed decisions about sharing your data with us.
1. Personal Information We Collect
We may collect and process the following types of Personal Information when you use our website, contact us, visit our clinic or interact with our services:
1.1 Information Provided By You
Full name
Age/date of birth
Gender
Residential address
Email address
Phone numbers
Consultation details and medical/skin/hair-related information voluntarily shared
Identity information (e.g., government ID for verification, if required)
Referral source
1.2 Information Collected Automatically
IP address
Device information
Browser type and operating system
Website interaction data
1.3 Information From Third Parties
We may receive Personal Information from:
Third-party service providers
Social media platforms
2. How We Use Your Personal Information
We use your Personal Information only in accordance with this Privacy Policy. We do not sell your data. The information may be used for:
(a) Providing medical consultations, treatments and clinic services
(b) Responding to inquiries and assisting with appointment requests
(c) Sending updates, clinic information, offers and newsletters
(d) Providing marketing communication relevant to our services
(e) Improving website performance, user experience and service quality
(f) Maintaining internal records and regulatory compliance
(g) Creating a secure and personalized experience through data analytics
3. Sharing of Personal Information
We may share your Personal Information with trusted third parties for legitimate clinic-related purposes, including:
- Appointment management
- IT and hosting services
- Marketing and communication support
- Payment processing
- Statistical analysis and performance improvement
Third parties are contractually obligated to maintain confidentiality and are prohibited from using your data for any purpose other than what is required to provide the service.
If you do not want us to share your information with specific third parties, you may write to us at:
4. Children’s Privacy
Skinovate does not knowingly collect information from individuals under 18 years of age.
Parents/guardians are encouraged to monitor their children’s online activities.
If you believe a minor has provided Personal Information, please contact us immediately at info@skinovate.in so we can remove the data.
5. Retention of Personal Information
We retain your Personal Information only for as long as necessary to:
- Provide medical or clinic services
- Comply with legal and regulatory obligations
- Maintain accurate financial and medical records
- Resolve disputes or enforce agreements
- You may request deletion or correction of your data by emailing info@skinovate.in
6. Cookies & Similar Technologies
Our website uses cookies to enhance your browsing experience. Cookies may include:
Essential cookies
Functional cookies
Analytical cookies
You may manage your cookie preferences via your browser settings, though some features of our website may become unavailable if cookies are disabled.
7. Social Media Features
Our website may include features from platforms such as Facebook, Instagram or Google.
These features may collect your IP address and set cookies to function properly.
Your interactions with such features are governed by their respective privacy policies.
8. Security of Your Personal Information
We use administrative, technical and physical safeguards to protect your data, including:
- Secure servers and controlled access
- Encryption where appropriate
- Confidentiality agreements with all staff and service providers
- Limited access based on role and necessity
Despite best efforts, no online system can guarantee 100% security but we take all reasonable measures to protect your information.
9. External Hyperlinks
Our website may contain links to other websites.
Skinovate is not responsible for the privacy practices of external sites.
We recommend reviewing their privacy policies before sharing any information.
10. Testimonials & Public Forums
If you provide testimonials, reviews or comments, we may publish them on our website or social media with your consent.
Public forums and social platforms are visible to others and any information you share there is not covered under this Privacy Policy.
To request removal of your testimonial, contact us at info@skinovate.in.
11. Corporate Changes
If Skinovate undergoes a merger, acquisition or restructuring, your Personal Information may be transferred as part of the business assets.
You will be notified of any significant changes in ownership or data handling.
12. Your Responsibilities
By providing Personal Information, you confirm that:
- The information is accurate and lawful to share
- You will not impersonate others or use misleading identifiers
- You will not misuse or harvest Personal Information from our website
- We reserve the right to suspend access to users violating this policy.
13. Opting Out & Unsubscribing
You may request to:
- Review your Personal Information
- Update or correct your data
- Delete your data (unless retention is legally required)
- Unsubscribe from marketing communication
Simply email us at [Insert email] or use the “Unsubscribe” link in our emails.
Transactional messages related to appointments or services cannot be unsubscribed.
14. Sensitive Personal Information
“Sensitive Personal Information” includes:
- Health information (beyond what you voluntarily provide in consultations)
- Biometric data
- Sexual orientation
- Genetic data
Skinovate does not intentionally collect such data unless voluntarily shared for treatment purposes.
If you submit such information, you consent to its processing in accordance with this Policy.
15. Legal Disclosure
We may disclose Personal Information when required:
- To comply with applicable laws
- In response to government or law-enforcement requests
- To protect the rights, safety or property of Skinovate or others
- For legal claims or proceedings
16. Contact Us
If you have any questions regarding this Privacy Policy or wish to exercise your data rights, please contact us at:
Skinovate Clinic- Skin, Hair & Body Clinic
Address : Office No. 303, Third Floor, Royal Avenue, Survey No.18, Hissa No.11/6, Next to Hotel Shivar Garden, Pimple Saudagar, Rahatani, Taluka-Haveli, Pune – 411017
Email : info@skinovate.in
Phone : +918448449736
